Studio

F.A.Q.

Do you have to have an appointment? Do you take walk-ins?

We do work by appointment but we do accept walk ins if time allows. If you do not have an appointment you are more than welcome to call ahead to see what our day is looking like. If you are seeking large tattoos, then we highly suggest making an appointment to allow for your artist to prepare for your future tattoo.

What are the shop hours?

Our hours are 1pm to 9pm, Tuesday through Sunday. We are closed on Mondays.

Where are you located?

We are located in Northampton, MA. Our address is: 110 Pleasant St, Northampton, Ma 01060. The closest cross streets are Pearl St and Pleasant. Our shop is Across the street from Sylvester’s Restaurant about 2 miles from the Highway. You can park in front of our shop for free. If you have any issues finding a parking spot or finding the shop, please give us a call for assistance at: 413-727-3760

Do you do piercing?

We do not. We only specialize in tattooing.

How old do you have to be to get tattooed?

The state of Massachusetts requires that you are at least 18 years of age to get tattooed. Valid ID, Drivers License, Military ID, or Passport is required to get a tattoo.

What forms of payment do you accept?

We prefer cash payments for deposits and tattoo services although we do accept all major Debit / Credit Cards. (Visa, Mastercard, Discover, and AMEX). Deposits can be paid over the phone, in person, or online – please contact us for this information.

How do you price tattoos?

We price based on size and detail. We have a shop minimum of $85 dollars. Everything starts there and goes up depending on size and detail. We only charge hourly rates for larger extensive work. Hourly rates vary between artists.

How do I schedule an appointment to get tattooed?

The easiest way to schedule an appointment would be to email the shop directly so that we can suggest which artist we have that will best suit your needs. The artist can go over all aspects of the tattoo with you in person or through email but email is mostly preferred. Once a design is agreed upon they can get you set up with an appointment (or multiple appointments for larger tattoos). Please remember to bring or send any artwork or ideas you have. A deposit request will be sent or asked of you once your appointment is made. The deposit is between $50 and $200 depending on how much work is to be done and is non-refundable.

You may also email the shop at: niteowltattoomass@gmail.com to begin the appointment process as well. Please send over any artwork or ideas along with a description of what you would like tattooed, where you would like it at, which artist you would like to be tattooed by, and etc. When emailing please keep in mind that it may take us a few days to get back to you. We are a very busy shop and receive hundreds of emails per day. For immediate results, stopping by is always the best bet.

We do not schedule appointments over the phone – however feel free to call to see how our schedule is for that day to get in as a walk in, or to see if an artist is in for a quick consultation.

If you are looking to schedule with one of our amazing guest artists, please email that artist directly. We make announcements on our instagram page of upcoming guest  artists as soon as we know they are coming – usually months in advance. On each post or flyer, the artists email address will be listed. Shoot them an email directly and they will get you set up! Please keep in mind that they may charge smaller, or larger deposits – and pricing may be different for each traveling guest artist coming to NiteOwl. They are traveling from all over the world just to come to here to tattoo you. Typically most guest artists will book in advance for their visit and usually will not have time for walk ins – so we highly suggest booking an appointment with the guest artist you’d like as soon as they are announced!

A non-refundable deposit for an appointment? What’s that about?

When making the appointment we require a $50 or $200 non-refundable deposit to setup and hold the appointment.  The deposit comes off the total cost of your tattoo. The price of the deposit depends on the size of the piece you are getting for the scheduled appointment. A lot of work goes into setting up and preparing for an appointment. Taking a deposit gives us security to begin work and gives us more assurance that a client is serious. Deposits are non-refundable! If you can’t make an appointment we require at least 48 hours notice by phone or in person or you will lose the deposit.If you don’t show up, you lose the deposit. If you cancel in advance you don’t lose the deposit. We will roll the deposit to your new appointment time. We value our time and yours, please give us as much notice as possible when canceling.

When a customer has multiple sessions to complete a piece, we will roll the deposit to each appointment and it comes off the last appointments cost..

What happens if I miss my appointment?

While we prefer at least a weeks notice, we require at least 48 hours notice to cancel an appointment. If notice is not given, or a customer doesn’t show up, they will lose their deposit.

How do I care for my tattoo?

Your artist gave you an aftercare sheet right before you left. Sometimes we give you a paper copy, and sometimes we email it! Misplaced it? Not a problem! Just give us a call at: 413-727-3760 or email us at: Niteowltattoomass@gmail.com and we will send you another copy!